Carrier outreach
Ask carriers about equipment, availability, and interest in your open loads.
Explore broker use casesAI phone agents for freight teams
Less time making calls. More time moving freight.
Bearworks calls carriers, checks shipment status, and follows up on appointments for freight brokers and carriers. Your team gets the answers and handles the decisions.
DALATL
OPEN LOAD · DRY VAN · PICKUP TOMORROW
AGENT
“Do you have a truck available near Dallas for a pickup tomorrow?”
CARRIER
“Yes. One dry van is empty after 8 a.m.”
Dry van available after 8 a.m.Carrier response captured for your team
USE CASES
Take routine freight calls off your team’s plate.
Shipment check calls
Collect pickup status, location, ETAs, and delay details.
Appointment follow-up
Confirm appointment windows, reference numbers, and facility requirements.
Carrier callbacks
Answer returning calls on a connected number and capture the details your team needs.
HOW IT WORKS
Your contacts. Your questions. Clear call results.
Choose the call
Define the contacts, questions, and calling rules.
Let the agent call
It asks questions and captures responses.
Get the result
Review call history, transcripts, and outcomes. Your team handles pricing, booking, and exceptions.
COMMON QUESTIONS
Before your first call.
What does setup require?
Start with one call type. Together, we define the contacts, load details, questions, calling rules, and how your team receives the results.
Can it connect to our TMS or load board?
Connections and status writeback are scoped and tested for your system. Bring your TMS or load board to the demo so we can identify the data and connections your workflow needs.
How do we see the call results?
Bearworks provides call history, transcripts, and outcomes. During setup, we define which details your team needs to capture and review.
Can it negotiate rates or book loads?
Start with gathering carrier availability, interest, and rate expectations. Your team handles carrier approval, pricing, and booking. Any further automation requires explicit rules and tested system connections.
What happens when a carrier calls back?
A Bearworks voice agent can answer incoming calls on a connected number. We define the callback questions and next steps during setup.
SEE IT IN ACTION
See how Bearworks handles your freight calls.
Bring one recurring call type. We’ll show what the agent asks, what it captures, and where your team steps in.